🆘 Help and Troubleshooting
Troubleshooting Common Issues
ClearView functions effectively across all Windows versions. However, if you encounter issues, follow these steps:
-
**Black Screen or Program Failure (Video Driver Issue):**
- Click Start and run the `dxdiag` command.
- Navigate to the **Display** tab and identify your video card manufacturer (Intel, NVidia, or ATI) and the card's name.
- Visit the manufacturer's website and **download and install the latest video driver** compatible with your video card and operating system.
- **NVidia Performance Tip:** If you are using an older NVidia video card with low memory, it is recommended to **disable Antialiasing** within the simulator settings.
- **Controller Conflicts:** Certain USB devices may cause the simulator to fail when selecting the controller. Disconnect all USB devices except your **USB controller**, then restart the simulator.
- **Need Technical Assistance:** If you encounter difficulty running the simulator, send the file **`Program Files/SVKSystems/ClearView/log.txt`** to skiritzo@gmail.com for assistance.
- **Product Activation:** For assistance with product activation after purchase, please contact skiritzo@gmail.com.
- **Controller Requirement:** To operate the helicopter, you will need either a **gamepad** or a **USB to Radio Tx adapter**.
- **Controller Configuration:** It is essential to configure your controller before use. Select "Settings," then "Controllers," choose your controller from the dropdown menu, and map the controls using the dropdown boxes on the right. Visit the Controllers page for detailed instructions.
Flight Dynamics and Control Guidance
Read the complete ClearView documentation here.
**Switches** are integral to controlling flight modes (Normal, High Performance/3D, and Autorotation). The **idle-up switch** transitions to high-performance 3D flying, where main rotor RPM remains constant for inverted flight. The **throttle hold switch** cuts power, allowing for power-off landings (autorotations).
In regular flight, control is managed via two sticks: the left stick adjusts **collective** (altitude) and **rudder** (yaw), while the right stick controls **cyclic** (roll and pitch). The left stick's vertical movement governs collective pitch and throttle, requiring torque compensation through rudder input (revolution mixing).
Control Functionality by Flight Regime
| Hover | Forward Flight | |
|---|---|---|
| Tail Rotor | Controls yaw | Controls yaw, coordinated with turn rate |
| Aileron | Controls lateral movement | Controls turn rate |
| Elevator | Controls forward / backward movement | Controls altitude |
| Collective | Controls height | Controls Airspeed |
Control Reversal Guide (Orientation)
When flying in different orientations (e.g., backwards or upside down), controls perform the same functions but may **feel reversed** to the pilot. For example, when flying backwards and wanting to turn right, the stick input will feel like it's reversed because your eyes expect a different visual outcome. Below is a chart illustrating which controls may feel reversed ('R') or normal ('N') in various orientations.
| Orientation | Tail Rotor | Aileron | Elevator | Collective |
|---|---|---|---|---|
| Forwards | N | N | N | N |
| Backwards | N | R | R | N |
| Upside Down Forwards | R | N | R | R |
| Upside Down Backwards | R | R | N | R |
| Nose-in Hover | R | R | R | N |